Surestay Hotel By Best Western Thomson, Thomson ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

5020 Illinois Route 84, Thomson, Illinois, United States of America, 61285-7695

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

4 persons

35 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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King Room

Max:

2 persons

26 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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King Room

Max:

2 persons

26 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Thomson 2.4 mi

Airports

Quad City International (MLI) 50.0 mi

Dubuque Regional (DBQ) 54.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Breakfast!

I was thoroughly impressed with the delightful breakfast spread. The individually wrapped jelly donuts were a standout, and the chef even accommodated my dietary restrictions. It was a real treat to enjoy a meal made with such care.

Jessica Parker. USA, 2024-03-12Read full review on

Comfortable Stay

The room was equipped with a microwave, fridge, and a wonderfully comfortable bed. I felt right at home, and the little extras made my stay even more enjoyable. It was perfect for a night on the road.

Mike134. Canada, 2024-01-24Read full review on

Convenient Amenities

Having a coffee maker and refrigerator in the room was a game changer! I loved being able to enjoy my morning coffee at my own pace without having to rush downstairs.

Cheryl Adams. Australia, 2024-05-18Read full review on

Fun Bar Experience

The bar had a vibrant atmosphere with affordable drinks and great music. It was the perfect spot to unwind after an eventful day, with a casual outdoor area that added to the charm.

TommyB. UK, 2024-07-30Read full review on

What’s included

General

Non-smoking property
Parking
24-hour reception
Express check-in/ -out
Only dogs are allowed
Rooms/ Facilities for disabled
Wheelchair access
Air conditioning in public areas
Allergy-free rooms
ATM/Cash machine
Vending machines
Ice machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Golf course
Darts

Guest Parking

Refrigerator
Microwave

Services

Free shuttle service
Housekeeping
Self-service laundry
Wake up service
Welcome drink
Happy hour

Dining

Continental breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Free breakfast

Business

24-hour business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Casino
BBQ facilities
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Adjoining rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Hair dryer
Free toiletries

Self-catering

Refrigerator
Microwave

Media

Flat-screen TV
Cable/ Satellite television
Free local telephone calls
AM/FM alarm clock

Room decor

Carpeted floor

Location

5020 Illinois Route 84, Thomson, Illinois, United States of America, 61285-7695

Map view

5020 Illinois Route 84, Thomson, Illinois, United States of America, 61285-7695

City landmarks

Krazy Acres

3900 ft

7071 Riverview Rd

Upper Mississippi River National Wildlife Refuge

2.0 mi

7071 Riverview Rd

Stewards of the Upper Mississippi River Refuge

2.0 mi

Nearby

Krazy Acres

3800 ft

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

Clean and spacious rooms

Great outdoor space

Limited breakfast variety

Noisy in certain areas

6.6/10

Nice

Rooms

7.0

Location

7.8

Service

6.4

Dining

5.8

Charles

United States of America, February 2025

6.4/10

The hotel provided a mixed experience. The room I stayed in was clean and the beds were comfortable. However, the lack of advertised shuttle service was disappointing and hindered my plans. The breakfast options were limited and not very appealing, but the on-site bar was a nice touch if you’re looking for a casual dining experience.

Rooms

7.0

The room I stayed in was clean and had comfortable beds, which allowed for a good night’s sleep.

Service

6.0

While the staff was friendly, there were delays at check-in and check-out that could be improved.

Location

7.0

The hotel is conveniently situated near local attractions, although the shuttle service was not operational during my stay.

Dining

5.0

Breakfast options were limited and not very appetizing, but I did enjoy the make-your-own waffle station.

Facilities

7.0

The hotel has an on-site bar and grill area that adds a nice touch to the stay.

Mark

United States of America, February 2025

7.2/10

The SureStay in Thomson has some positive aspects like clean, spacious rooms and a convenient location close to local attractions. The staff was engaging and professional, and the amenities like the attached bar and grill added to the experience. However, the hotel also has its downsides, including musty odors inside and a lack of housekeeping during our stay, leaving us to fetch our own towels. Given the price, we expected better value for the experience.

Rooms

7.0

The rooms were clean and spacious, although the decor felt mismatched. Overall, they were comfortable for a night's stay.

Service

6.0

The service was generally good, although we were disappointed with the absence of housekeeping during our two-night stay.

Location

8.0

The hotel is conveniently located just 5 minutes from Poopy’s, making it easy to access local attractions.

Dining

7.0

The breakfast was decent and included basic options like waffles and muffins, though nothing fancy.

Facilities

8.0

The on-site bar and grill area was a nice touch, providing a social space for guests to unwind.

Jeff

United States of America, February 2025

6.2/10

My stay at the hotel had its ups and downs. While the room was comfortable and had a decent standard of cleanliness, the noise from a wedding reception was quite disruptive. The staff was approachable, but I expected a bit more in terms of the overall experience considering the price point. The dining options could also use improvement, particularly the coffee quality.

Rooms

6.0

The room was comfortable and maintained a good level of cleanliness, but it had a musty smell that detracted from the experience. Overall, I would rate the rooms a 6.

Service

7.0

The staff was engaging and helpful. However, we didn't get housekeeping during our two-night stay, which was a letdown. I would rate the service a 7.

Location

7.0

The hotel is fairly close to various local attractions, but it's not ideal if you're looking for peace and quiet due to events happening nearby. Rating: 7.

Dining

5.0

I found the breakfast options to be lacking, and the coffee was not drinkable, which was disappointing; I would give the dining experience a 5.

Facilities

6.0

The facilities were okay, but nothing stood out as particularly impressive. I would rate the facilities a 6.

John

United States of America, November 2024

8.4/10

I had a wonderful experience at Sure Stay by Best Western. The rooms were exceptionally clean and comfortable, perfect for a restful night. The staff was incredibly polite and responsive, making my stay even more enjoyable. The breakfast options were decent, but I would have loved to see a bit more variety. The outdoor bar and grill area added a great social aspect to the visit, making it a fun place to unwind after a long day.

Rooms

9.0

The rooms were clean, spacious, and provided everything I needed, including a fridge and microwave. I rated them a solid 9 for comfort and amenities.

Service

9.0

I found the service to be very attentive and friendly, which made a great difference in my stay. I give the service a 9.

Location

9.0

The hotel’s location is fantastic, just a short drive from Poopy’s and close to several other attractions, making it super convenient.

Dining

7.0

The breakfast offered a good selection, but it could be enhanced with more fresh options. I would rate the dining experience a 7.

Facilities

8.0

The outdoor bar area was a highlight for me, and I appreciated the well-maintained spaces for socializing.

Clean and spacious rooms

Limited breakfast variety

Alan

United States of America, October 2024

5.0/10

Our stay had its ups and downs. While the rooms were comfortable and clean, the overall experience was marred by some noise disturbances and issues with housekeeping. The hotel offered decent breakfast options, but we encountered cleanliness problems in the dining area. Overall, I appreciated the comfort of the bed but was disappointed with the lack of attention to detail in service and amenities.

Rooms

6.0

The room was comfortable but not properly cleaned upon arrival, which was disappointing.

Service

5.0

Service was slow during check-in and check-out, and staff seemed unfocused on guest needs.

Location

Dining

5.0

The breakfast options were limited, and cleanliness in the dining area left much to be desired.

Facilities

5.0